so naturally i go to the site to get tracking information..a lie.
I've had not problems with their delivery service, but the tracking sucks all to high heaven.
Dont they realize how fustrating it is for customers to be put through such incompetence.
My son is on leave from Afghanistan and on 12/22 I sent him a Priority Mail. I think it's registered, certified, or return recepit. EVERYONE ELSE IN THE FREIGHT AND PACKAGE DELIVERY BUSSINESS CAN AT LEAST TELL YOU IF AND WHEN A PACKAGE WAS PICKED UP AND WHAT THE NORMAL ORGIN TO DESTINATION TIME IS. I've gotten two of my packages today and I've checked their site and it still says that they've just recieved the package from the sender and that they'll update the information, if available.
Now Express Mail does have tracking built in to the purchase of the express mail postage. THIS IS JUST TYPICAL US POSTAL "LACK OF SERVICE" Still waiting in Hawaii it's beena little while and what I found out is even the private courriers can't next day air anything to Hawaii, it's 2nd day services that actually is what they can only supply our shipments. Then at the last several minutes I got an email (I subscribed to the track & confirm by email) that it got delivered to my house. And the first email I got from this was the starting point as to where my package is currently located. tracking has no use if you can't see what has happened to your post.
Founder-president George Merlis is available to speak on a number of media subjects.